Tomedes Helped MedCross Translate Medical Documents to German

Our client

Company Name: MedCross Solutions (Pseudonym)

What does the company do? 

MedCross Solutions specializes in providing cutting-edge healthcare services and patient care solutions globally.

Deadline set by the client: 3 days

What do they need?

The client needed highly accurate German-to-English translations for critical medical documents that were essential to their operations. These documents played a pivotal role in supporting timely healthcare decision-making, ensuring that accurate and reliable information was available for medical professionals and stakeholders. 

Additionally, the translations had to adhere to strict international medical standards to maintain compliance and uphold the client’s reputation in the global healthcare industry. The precision and reliability of these translations were vital to the client’s ability to deliver high-quality care and meet regulatory requirements.

The challenges

Medical translation projects come with unique challenges, requiring attention to detail and expertise in multiple areas. Tomedes faced the following challenges:

Firstly, Medical documents often include complex terminology that must be translated accurately to maintain the intended meaning. Misinterpreting or mistranslating a single term could have serious repercussions for healthcare professionals and patients alike.

Secondly, the project required swift delivery to ensure that the translated documents could be used immediately in critical healthcare contexts. This necessitated meticulous planning and efficient execution.

Lastly, Medical documents often contain sensitive patient information, requiring secure handling to comply with privacy regulations such as HIPAA.

Why Tomedes?

MedCross Solutions chose Tomedes for its reputation as a trusted provider of German medical translations. Tomedes has a global network of translators with specialized knowledge in medical terminology and healthcare practices. This ensures that every translation is accurate and contextually appropriate.

Around-the-clock communication allowed the client to stay updated on project progress, request changes, and address concerns promptly. Tomedes’ rigorous review process ensures error-free translations. From linguistic checks to subject-matter reviews, the final output meets the highest industry standards.

The solution

To address the challenges, Tomedes implemented a tailored approach that combined human expertise with advanced technology.

Firstly, the project was assigned to linguists with in-depth expertise in medical terminology and fluency in both German and English. These professionals ensured that every medical term was accurately translated while maintaining the context and tone required for healthcare communication.

Tomedes uses AI tools to improve efficiency and quality at every project stage. One key tool is the Pre-Translation Toolkit, which helps identify key terms, detect potential quality issues, and assess text complexity in the initial phase.

As highlighted here, it shows how Key Terms for Review, which identifies proper nouns, medical terminology, and brand names that require special attention. This tool assists the Tomedes team by automatically extracting and categorizing key terms. 

This keeps names unchanged, ensures accurate medical term translation, and handles specialized vocabulary properly. Identifying these terms early helps translators maintain consistency and prevent errors.

The Pre-Translation Toolkit’s Potential Quality Concerns feature detects formatting issues, grammar errors, cultural sensitivities, and industry-specific terms. It flags these problems before translation, helping the Tomedes team refine the text for accuracy and clarity.

Fixing punctuation improves readability, and spotting culturally sensitive terms ensures content suits different audiences. Addressing these issues early helps prevent mistranslations and misunderstandings.

The tool’s Text Complexity Assessment feature rates the document’s difficulty based on vocabulary, clarity, technical terms, sentence structure, cultural references, and writing complexity. The Toolkit analyzes these factors and suggests Human Translation for highly specialized content. 

This allows Tomedes team to allocate the right expertise to each project, ensuring that medical texts with technical terms are translated with precision. By evaluating complexity beforehand, the team can manage workload and maintain high translation accuracy.

Thirdly, Tomedes employed its advanced Translation Quality Assurance system to verify the accuracy of the translations. This system runs multiple checks on the translated text, flagging potential errors such as terminology inconsistencies, formatting issues, and missing elements. The final product undergoes rigorous review by both automated systems and human experts, ensuring impeccable quality.

In this free sample, the quality assurance tool compares the source and translated text for consistency and provides a quality score (9.5), assessing style, fluency, and grammar. Also, it suggests small improvements in professionalism and correct language use. Tomedes uses it to quickly fix issues, ensuring medical translations are accurate, clear, and reliable.

Thirdly, the project management team worked efficiently with translators, editors, and the client. They provided regular updates and quickly applied feedback, ensuring the project stayed on schedule despite the tight deadline.

Lastly, recognizing the importance of confidentiality in medical translations, Tomedes conducted all work within a secure platform. Advanced encryption protocols were used to safeguard sensitive patient information, ensuring compliance with international privacy standards.

The result

The project was completed ahead of the client's revised deadline, even with a brief extension request. This ensured the client could use the translations immediately without delays.

Tomedes combined expert linguists with advanced technology to deliver accurate, error-free translations. Complex medical terms were handled precisely while maintaining the integrity of the original documents.

The client was highly satisfied with the quality, timeliness, and professionalism of the service. They praised the smooth communication and were impressed by how Tomedes developed AI Translation tools that are both efficient and easy to use. Our client looks forward to working with us again.

Conclusion

Tomedes’ approach combined specialized human expertise with advanced technology, including tools like the Pre-Translation Toolkit and the Translation Quality Assurance system. These innovations streamlined the workflow, ensured consistency, and upheld the integrity of sensitive medical information.

The success of this project underscores Tomedes’ ability to handle complex translation challenges across industries. Whether you need translations for healthcare, legal, or technical content, Tomedes is your trusted partner for accurate and reliable solutions. Contact Tomedes today to ensure your translations meet the standards your industry demands.