Your Customized Virtual Office
Since 2007, experienced and professional customer service representatives have been serving tens of thousands of clients, world-wide, via Tomedes.
Choosing Tomedes
Always Available
Outsourcing Customer Service means always having someone to cover your shift 24/7. You'll never miss a call, your mail is prioritized, chat is always on, and Always On means fast delivery of service.
Customized Service
You design a menu of specific services: Call Center, eMail, and Chat, of course, but don't limit yourself, dream big!
Economical and Cost Efficient
Tomedes has a tool that tracks your use and you are charged only for the actual services provided. The rate is affordable and has no minimum charge. Outsourcing the most fundamental office work means everyone on staff can focus on their real jobs.
Multilingual Support
World Wide Customer Service means answering your customer's needs in the language they understand.
Get Your Customized Customer Services Now
Get an immediate response and talk to a Personal Project Customer Service Manager by using the form below.
Explain your specific needs and they will be answered with specific directions to the Customer Service Representatives.
Features
Frequent Communication
It has been our repeated success at Tomedes that the more we listen to our clients the better we do their jobs and ours. Customer Service is a living, breathing beast that needs constant attention, nourishment, training, and grooming. Service is never a set-it and forget-it proposition.
Reporting
Consistency in meeting each quality parameter demands routine review. Weekly and even Daily reporting calibrations are a part of any service, not apart from it. Customers will always glean unimaginable problems. The hallmark of Tomedes service is vigilant adjustment to new demands.
Extensive Product Training
Providing the best customer experience begins with knowing your product/service clear through. Tomedes' pledge is to represent your business to the best ability possible.
